623-282-2398

shaina814@yahoo.com

13606 West Monterey Way

Avondale AZ 85392

 

 

shaina lucas

 

                                                                                     

 

Dynamic, results-driven Business and Communications major with a record of achievement and demonstrated success. Strong business acumen with substantial experience in high-impact presentations, organization, time management, and the identification of risks and opportunities. Have significant focus on business expansion, technical writing, forecasting, and forging strong relationships.

·   Certified Associate in Project Management (CAPM) November 2013 ·   Technical Writing ·   Budgeting ·   Invoicing ·   Product Positioning ·   Microsoft Project

·   Relationship Management ·   Risk Identification ·   Opportunity Identification ·   High-impact Presentations ·   Assessing Client Needs

·   Organization & Time Management ·   Microsoft Office (Word, Excel, PowerPoint, Outlook)Budget Administration ·   Client Acquisition Strategies ·   Forecasting ·   Proposal Writing ·   InDesign

 

SCHNEIDER STRUCTURAL ENGINEERS                                                                                             

PHOENIX, AZ

Project Coordinator                                                                                                                                                                    April 2013- Present

·          Compile and document Status Reports, Risks, Issues, and Change Requests acting as the final point of approval.

·          Lead the project team and coordinate the project, sometimes acting as the single point of contact and regularly interfacing with clients on all project-related matters.

·          Monitor project progress by preparing and/or editing meeting agendas, minutes, and presentations.

·          Track and issue invoices, managing timely receipt of payment.

·          Ensure the effective preparation and delivery of all aspects of the project, sometimes working with constricted timeframes.

·          Forecast, budget and process expense reports to suit the needs of the project.

·          Responsible for staying up to date on the latest technology trends and implementing where necessary. Worked on implementing Microsoft Project in replacement of Excel.

 

2TECHNICAL                                                                                                                                    

PHOENIX, AZ

Project Coordinator                                                                                                                                                   August 2012- April 2013

·          Assemble proposals to identify project scope and objectives.

·          Worked in coordination with the project administrator and managers to complete the projects – served as a point of contact from project initiation to completion.

·          Worked in a PMO environment with projects exceeding $100K.

·          Worked with project team members, clients and vendors to coordinate activities, provisioning, environment setup, installation, and integration testing.

·          Prepare a project schedule and ensure activities proceed as per the schedule, keeping client aware of the status of the project.

·          Maintained and documented reports on a regular basis regarding the projects assigned to various departments; progress, schedule, budgeting and forecasting.

 

FMMI                                                                                                                                         

BLOOMINGTON, MN

Administrative Assistant                                                                                                                                                   March 2012- July 2012

·          Achieved exceptionally high retention rate through decisive problem solving and an ability to anticipate, assess and resolve client concerns.

·          Oversee all aspects of the logistic to include customer satisfaction, and post-sales follow-up,

·          Provide comprehensive administrative support to include planning of trade shows, conventions and seminars.

·          Spearhead timely and accurate documents, spreadsheets, and reports including P&L, large-scale mailings, and correspondence.

·          Ensure manual and electronic files are kept up date and organized.

·          Maintained key account relationships with major retailers. (Target, Walgreens, Walmart & ToysRUs)

·          Vendor Relationship Management including accounts payable and receivables.

 

LOS BANOS HOUSING REAL ESTATE AGENCY                                                                              

LOS BANOS, CA

Assistant Manager                                                                                                                                          September 2008 - June 2009

·   Created and headed up the web marketing campaign – research, strategy, development and specification.

·   Developed internal communications to enhance branding and market awareness.

·   Provide human resources management, including workflow direction, employment and termination.

·   Assist with the identification, surveying and home selection process for prospective clients.

·   Play key role in ensuring successful pre-qualifications including credit checks, income verification, and home visitations.

 

COMPASS AIRLINES                                                                                                                      

MINNEAPOLIS, MN

Flight Attendant                                                                                                                                       February 2008 – September2008   

·   Provide leadership and aircraft cabin management during normal, abnormal and emergency situations while performing onboard flight attendant responsibilities. 

·   Developed and maintained team communications with crew to ensure all operations are planned and performed with safety as the number one objective.

·   Collaborated with colleagues and customers to create solutions that ensure an enjoyable flying experience.

·   Ensured that all onboard emergency equipment was maintained in a response ready state.

 

ARIZONA STATE UNIVERSITY                                                                                      

TEMPE, AZ, UNITED STATES

    Bachelor of Interdisciplinary Studies                                                                                                                                          May 2008

Concentrations: Business and Communication

 

NATIONSTAR MORTGAGE                                                                                                                           

TEMPE, AZ

Mortgage Lender Intern                                                                                                                                          January 2007- May 2007

·   Managed clients and assisted them with crucial financial decisions involving important personal assets.

·   Provided clients with an informational pathway to help repair damaged credit scores.

·   Managed customer billing, specifically targeting delinquent accounts.

 

ARIZONA STATE UNIVERSITY                                                                                                                     

TEMPE, AZ

    Teachers Assistant

·   Aid students in undergraduate courses CAD 121 and CAD 238 with developing their computer design skills and guide them through their current projects and practice exams.

 

UNIVERSITY OF ST. THOMAS                                                                                                                 

ST. PAUL, MN

Dance Team                                                                                                                                             September 2003 - January 2004

·   Demonstrated excellent teamwork and creativity by integrating diverse ideas and athletic capabilities to contribute to the team’s success while maintaining a full course load.

·   Developed essential time management skills by organizing and prioritizing academic and athletic obligations.

 

FEED MY STARVING CHILDREN                                                                                                                

EAGAN, MN

Volunteer                                                                                                                                                                 January 2001 – Present

 

AMERICAN CANCER SOCIETY                                                                                                    

MINNEAPOLIS, MN

Volunteer                                                                                                                                                               November2003 – Present

 

TEENS 2 TECH                                                                                                     

PHOENIX, AZ

Volunteer                                                                                                                                                                  January 2013 - Present